CONTACT US

  • ADDRESS: 5031 W W.T. Harris Blvd, Suite H, Charlotte, NC 28269

OPENING HOURS Mon - Sat : 9am - 3pm
EST

Frequently Asked Questions

When Will I recive my order?

Shipping Turnaround Times: USPS Domestic (US): 5-9 business days. GlobalPost International: 12-16 business days. DHL Express: 5-6 business days. *USPS products and packages may require more time to be delivered due to limited transportation availability as a result of the ongoing COVID-19 impacts.

What is the refund policy?

Our policy is valid for a period of 30 calendar days from the date of the purchase. We do not offer refunds however you can return the product for an exchange. If the period of 30 days has lapsed since the purchase, we can’t, unfortunately, offer you an exchange

How Can We Contact Support?

If you would like to contact us concerning any matter, you may send an email to info@nutrotonic.com.

Why NutroTonic?

NutroTonic is on a mission to revolutionize the way we think about health care. We believe that by providing people with the tools they need to stay healthy, we can reduce the need for sick care. We offer a variety of supplements and knowledge resources to help people stay healthy and strong. Our goal is to empower people to take control of their own health, and to prevent illness before it happens. Thank you for choosing NutroTonic! We know that together, we can create a healthier world for everyone.

What Are the Exchange Requirements

The following criteria must be met to qualify for an exchange: Product is defective Product must be in original packaging Product must be unused In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue an exchange. Perishable goods are completely exempt from being returned.

Is Anything I Read On The Website Medical Advice?

No! The information available on the Website is for general health information only and is not intended to be a substitute for professional medical advice, diagnosis or treatment. You should not rely exclusively on information provided on the Website for your health needs. All specific medical questions should be presented to your own health care provider and you should seek medical advice regarding your health and before starting any nutrition, weight loss or any other type of workout program. If you choose to use the information available on the Website without prior consultation with and consent of your physician, you are agreeing to accept full responsibility for your decisions and agreeing to hold harmless Nutrotonic, its agents, employees, contractors, and any affiliated companies from any liability with respect to injury or illness to you or your property arising out of or connected with your use of this information. There may be risks associated with participating in activities presented on the Website for people in good or poor health or with pre-existing physical or mental health conditions. If you choose to participate in these risks, you do so of your own free will and accord, knowingly and voluntarily assuming all risks associated with such activities. The results obtained from the information available on the Website may vary, and will be based on your individual background, physical health, previous experience, capacity, ability to act, motivation and other variables. There are no guarantees concerning the level of success you may experience.

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